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Frequently Asked Questions

How do I see my system over the network?

See attached network.pdf

 

How do I playback video files on the DVR?

See attached playback.pdf

 

How can I backup files once they have been recorded?

See attached backup.pdf

 

How to install the ActiveX control on Windows Vista

See attached vista.pdf

 

How can I setup and control a PTZ camera?

See attached ptz.pdf

 

How can I add or modify users in the system?

See attached users.pdf

 

How do I read DAV files?

DAV files are read by the Video/Audio Player, available for download at www.macepro.com

 

How can I convert my video files to AVI format?

The Video/Audio Player has a built-in function that converts DAV files to AVI. (You will need the DiVX codec to playback the file using media player, available at DiVX.com)